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Town Computer is a leading Massachusetts-based
technology solutions provider composed of engineers, project managers and highly skilled
technicians dedicated to providing a wide variety of services to large
and small business organizations, as well as individuals across the U.S.
Our philosophy is to provide our customers
with Information Technology that leads to substantial growth and long term
success. Our strategy focuses on providing state-of-the-art products,
quality corporate training, help desk assistance, and effective consulting
services.
Our core services
include network
solutions ( data and voice), help desk, business and
residential internet services. We also provide
PC and
laptop repair
services, custom built PC's, web design
and custom designed business application
software. Town Computer
builds servers, workstations and personal computers to
meet the needs of small businesses and individuals. Town Computer
customizes laptops and PCs based on customer needs.
Town Computer's Philosophy
Town Computer’s unique customer oriented business model is beginning to become familiar in all the communities where we are providing our state of the art services. Town Computer performs only on-site service and free pick-up and delivery, whether you are a large corporation, a medium size business, a mom and pop corner store or an individual we will come to your office or your residence to serve you. Town Computer’ s growing success has its roots in our culture and the value of our high-tech products and services.
We distinguish ourselves from our competitors by focusing on quality and customer satisfaction. Our corporate philosophy is simplified in one phrase "faith in God, quality and customer satisfaction." This slogan describes in straightforward terms, what kind of company we are and aspire to become, "this is the philosophy that guides us in every personal and business decision" said Jacques Dady Jean, the CEO of Town Computer.
Below are the fundamentals of our philosophy:
Customers: We believe in developing a loyal relationship with our customers by providing the best quality products and services. We have made a commitment to quality and honesty and we have made competency our best competitive advantage.
Customer Relationships: In order to build and maintain successful relationships with our customers, we try to know our customers and remain in contact with them; we listen to them and share their concerns. We are striving to develop products and services that meet their expectations and responding to their request for services in a timely and reasonable manner.
Town Computer: a learning organization: Teamwork is the corner stone of the company, at Town Computer each team member is a component of a smart system; we learn, develop, grow and stay together.
Citizenship: Town Computer is involved in community building projects and programs that focus on youth development. We are striving to intervene dutifully in the universal effort to combat poverty. We are committed to contributing positively in every community where we are conducting business.
We have a passion for dominating the computing market and we want to win in every aspect of this industry. We are committed to quality and to providing the best customer service imaginable. We are striving to be known as a great and respected company and we want our customers and employees to be proud of their association with Town Computer.
New
York - Massachusetts - Washington
DC
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